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Service-Implementation Contents |
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Implementation Contents
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Implementation Service Contents:
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Standard Implementation
S&M Scale Enterprise
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| Demand Analysis&Confirmation |
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| Foundation Data Setup |
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| Business Process Customization |
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| Previous Data Migration |
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| Extended Functionality Customization |
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| Locale Training:Kernel User + System Administrator(KU+SU) |
 5days |
| Simulating Operation Test |
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| Supporting Operation Test |
30 days |
| Maintenance & Support (1st Year) |
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Documentation Supply Support
Maintenance & Support
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Standard Implementation
S&M Scale Enterprise
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| E-mail |
1 working day |
| Telephone |
Monday to Friday9:00-18:00 |
| Remote Desktop |
Monday to Friday9:00-18:00 |
| Audio Meeting |
Monday to Friday9:00-18:00 |
| Video Meeting |
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| Visiting next working day |
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| Maintenance & Support Scope |
System Administrate & Business Functionality |
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Reporting & User Window Customization
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Note: Visiting Next Working Day is available only in Hong Kong & Guang Dong regions
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Friday, September 03, 2010
Language Package Platinum Version